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Supply Chain
Supplier Relationship Management
Traditional adversarial, transaction-based buying cannot deliver the continuous gains in lead time, quality and performance that today's markets demand. This course explains how leading organisations build more collabourative supplier relationships, covering maturity models, trust building, segmentation, alliance development and supplier performance management.
- Discipline
- Supply Chain
- Level
- Intermediate
- Duration
- Flexible length
- Formats
- Classroom, In-house
Every course can be delivered in-house and tailored to your organisation.
Who should attend
Managers and professionals in purchasing, projects, contracts, supply management, operations, maintenance, engineering and quality who deal with suppliers of goods and services.
What participants will be able to do
- Apply a maturity model to supplier relationships
- Develop trust and collabouration with key suppliers
- Segment suppliers to prioritise relationship effort
- Build strategic alliances in a structured way
- Measure, qualify and recognise supplier performance
Topics covered
- Relationship maturity model
- Supplier segmentation
- Strategic alliances
- Supplier performance measurement
- Supplier risk management
- Continuous improvement